Showing posts with label patient satisfaction. Show all posts
Showing posts with label patient satisfaction. Show all posts

Monday, 18 June 2012

World congress leadership summit on shared decision making

20th-21st September 2012 - Crowne Plaza Boston, Newton, Massachusetts, USA

Find out more here.

Patient centered care has the potential to lower cost, improve quality of care and increase patient satisfaction but why hasn’t there been a more widespread adoption? This keynote will identify the drivers behind shared decision making and demonstrate how to unlock its potential benefits.

Thursday, 7 June 2012

Webinar: Fit for Purpose – is your organisation ready to deliver a positive patient experience?

21st June 2012 - online
Register here.

Expert on Call is a monthly webinar, freely provided by the NHS Institute, where leading thinkers in the NHS Institute and beyond share their insights from research or product development via WebEx. NHS staff then have the opportunity to ask questions and discuss how they can put these insights into practice. Expert on Call takes place on the 3rd Thursday of the month, between 4pm and 5pm unless otherwise stated.